LEGAL REFERENCE

Aap ke Account ka Qanuni Hifazat

am7 par aap ka har lena-dena Pakistan ke qanoon ke under mehfooz hai. Hum ne apne platform ko local regulations ke saath align kiya hai taake aap bina...

Account SecurityData ProtectionPayment VerificationWithdrawal StandardsDispute Resolution
am7 Aap ke Account ka Qanuni Hifazat

Hamari Qanuni Posture

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADD TAK PAHUCHO

Qanuni Masail ke liye Contact

Legal Team Hamari legal team aapke documents, account restrictions ya...
Compliance Support Agar aap ko lage ke hamara koi action...
Dispute Channel Payment return, missing withdrawal ya account compromise ke...
BHAROSA KA BUNIYAD

Humari Credibility ke Alamat

Data Encryption

Aapke password aur bank details AES-256 mein encrypted hote hain. Server logs har 30 din mein archive ho jate hain...

KYC Compliance

Har account ke liye hum name, CNIC number ya passport, aur current address verify karte hain. Deposits aur withdrawals sirf...

Payment Rail Audits

JazzCash, Easypaisa, SadaPay aur Raast ke saath hamari settlement reconciliation har hafte hoti hai taake koi transaction loss na ho.

Account Closure Policy

Aap apna account jab chahein close kar sakte hain. Pending balance aapke registered payment method mein 5 se 7 business...

Dispute Resolution SLA

Kisi bhi complaint ke liye hum 72 ghanton mein acknowledgment aur 10 din mein final resolution ka guarantee dete hain...

Regulatory Updates

Jab bhi Pakistan ke payment regulators koi niya rule nikalen, hum apne terms mein update kar dete hain aur aapko...

Qanuni Consistency Across am7

Account SetupHar page par same KYC rules hain. Mobile se ho ya desktop se, verification process identical hai.
Deposit FloorsMinimum deposit har payment method mein clear likha hota hai. JazzCash, Easypaisa, SadaPay aur Raast sab mein same rules apply hote hain.
Withdrawal TimingVerified accounts ke withdrawals same business day process hote hain. Non-verified withdrawals hold rahte hain jab tak documents clear na ho.
Dispute HandlingChahe live casino dispute ho, slots dispute ho ya sportsbook dispute, sabhi ko same escalation path follow karna padta hai.
Data RetentionAccount closure ke baad bhi transaction logs 7 years tak store rahte hain tax aur regulatory purposes ke liye.
Privacy Across DevicesMobile app, web browser, tablet — sabhi par same encryption aur login security standards apply hote hain.
Communication ChannelsLegal, compliance, aur support sab same contact form aur response SLA se bound hote hain. Koi preference nahi.
PLATFORM KE DHAAR

am7 par Qanuni Clarity ke Nishane

Account Transparency Har transaction, har login, har deposit aur withdrawal aapke account...
Withdrawal Audit Trail Jab aap withdrawal request karte ho, aapko request ID mil...
Multi-Method Deposits JazzCash, Easypaisa, SadaPay ya Raast se deposit kijiye. Sabhi methods...
Balance Hold Protection Agar aapka balance kisi investigation ke liye hold ho, hum...
Account Recovery Agar compromise ho jaye, verified address aur CNIC se ID...
Dispute Documentation Har dispute ke liye hum chat logs, transaction hashes aur...

Qanuni Suaal ka Jawab

Hum block hone ke faori baad email aur SMS se batate hain. 48 ghonton mein investigation complete ho kar final decision bhej dete hain. Agar galti hamari taraf se hue, account reactivate kar dete hain aur loss compensate karte hain.

Verified account ho to maximum 7 din mein banking delay possible hai. Agar us se zyada baki ho to support se immediate complaint kijiye. Hum bank reconciliation check karenge aur 48 ghonton mein update de denge.

Nahi. Hum data sirf JazzCash, Easypaisa, SadaPay aur Raast operators ke sath share karte hain settlement ke liye. Tax authorities ko sirf aggregate reports ja sakte hain, individual details nahi.

Screenshot lejo aur support ko bhejo. Hum backend logs check karenge aur 24 ghonton mein verification report de denge. Agar platform fault ho to amount immediately restore ho jaega.

Haan. Pending balance 5 se 7 business days mein aapke registered payment method mein return ho jaata hai. Closure request confirm karne ke 48 ghonton mein transfer process start ho jaata hai.

Nahi. Dispute resolution aur account status alag processes hain. Legitimate dispute raise karne se account automatically close nahi hoga. Fair investigation hogi aur decision communicated hoga.

JazzCash, Easypaisa, SadaPay aur Raast sab regulated payment gateways hain. Agar inme se koi transaction fail ho to hum refund process 72 ghonton mein start kar dete hain. Koi hidden charges nahi hain.